Start New Service

To start water service, submit a Water User's Agreement Online. (View Agreement Text) (Ver versión en español)
For same day service, deposits must be paid by 2:00pm.

For water services at an existing meter, the owner or owner's executor must sign a water user agreement and provide the following:

  • A completed deed for the service address
  • Either an Alabama Driver’s License, Star ID, or two forms of government issued ID
  • Social security number or tax identification number
  • Retail Water Refundable Deposit of $150.00