MONTGOMERY – Governor Kay Ivey on Friday announced the unveiling of a modernized driver license system that will provide significant improvements to both citizens and Driver License personnel across the state. The Alabama Law Enforcement Agency Driver License System, simply known as LEADS, will completely revitalize the current system, which has been in place for nearly two decades.
“This new system will consolidate multiple legacy systems into one integrated, modern system to further protect our citizens’ data and enhance customer service,” said Governor Ivey. “I am proud of ALEA’s dedication to complete this crucial and extensive task to positively impact all citizens.”
ALEA Secretary Hal Taylor added, “LEADS is a tangible example of ALEA’s continued focus on improving customer service, communication and technology to effectively achieve the Agency’s mission of providing quality service for all. We are excited to join Governor Ivey in this announcement, and we would like to thank her and all members of the Legislature for continuously supporting our Agency and providing us with the necessary resources to complete such a monumental and historic project for the state of Alabama.”
In order to install the new system and new hardware, Driver License Offices statewide must close beginning Monday, April 18, with plans to reopen Tuesday, April 26. In addition to the new hardware, tremendous amounts of data received since 1970 will be converted into LEADS. While offices will be closed temporarily to the public and online services will not be available during the transition period, ALEA Examiners will continue to administer Class D and CDL Road Skills Tests. County Offices will remain open but strictly for revenue and probate services.
Director of ALEA’s Department of Public Safety Colonel Jimmy Helms said, “ALEA’s Driver License Division has worked diligently at the direction of Chief Jonathan Archer to meticulously improve technology and processes at every level within the new system. LEADS will streamline and speed up the process, benefiting both customers and personnel. We want everyone to recognize that when LEADS makes its debut in spring of 2022, it will not only bring about changes to the division, but all county offices that issue driver licenses will be affected as well.”
ALEA Driver License Division’s Chief Archer agreed with Colonel Helms and said, “The Agency and my team are absolutely devoted to ensuring all of our local and state partners are fully informed on the new system, as well as on the significant impacts the office closures will have on citizens statewide during the modernization and transition process. Beyond upgrading the capabilities of our infrastructure with state-of-the-art technology, LEADS allows us to more efficiently serve and interact with our customers. We have partnered with Fast Enterprises and have been preparing to successfully complete this launch for a number of years; however, we have established April 26 as the planned reopening date of all offices once we have successfully completed the transition.”
Once LEADS goes live, citizens will have access to a variety of new options and such enhanced services as allowing individuals to pre-apply for the Alabama Driver License and enter all necessary information prior to visiting a local office, reducing wait times exponentially. Once LEADS goes live, ALEA will offer expanded online services to include but not limited to:
For further information on LEADS and project updates, please visit LEADS | Alabama Law Enforcement Agency (alea.gov).