Eligibility & the Credit Process
If you have moved to another state or county, sold a vehicle, or had a vehicle stolen or involved in an accident where your vehicle was deemed a total loss by your insurance carrier, you may be eligible for a voucher or receipt for credit
If the owner of a vehicle provides our office with proof within 12 months of a vehicle being sold, traded, stolen, or deemed a total loss, the license office will apply any remaining credit to the registration of a replacement vehicle. If the owner provides a valid registration for this vehicle from another county or state during this period then a check will be issued and mailed to the owner by the 20th of the following month. The owner must furnish the License Office with a current address to expedite delivery. A $2 fee will apply to all vouchers / credits issued.
Acceptable Proof for the Previously Owned Vehicle
- Bill of sale with VIN, year, make, model, and date of transfer
- Must be signed by both seller and buyer
- For stolen vehicles a letter from the insurance company with VIN, year, make, model, and date of transfer
- Must be signed by an officer of the insurance company
- Letter of total loss from the insurance company with VIN, year, make, model, and date of transfer
- Must be signed by an officer of the insurance company
- Bill of sale for a newly acquired vehicle that shows the trade of the previously owned vehicle with VIN, year, make, model, and date of transfer