Garbage Services

Changes to Shelby County Garbage Collection Services

Effective October 1, 2022, the garbage collection service provider will be changing from Republic Services to Waste Management.

All current service accounts will automatically transfer over from Republic Services to Waste Management. The only change you will need to make is if you currently have auto-pay setup. Banking and Credit Card information will not be transferred. You will need to wait for your first billing invoice which will provide your account number, then go online to www.wm.com to setup your account information.

To establish a new customer service account, please contact Waste Management at 1-800-607-9509.

Curbside recycle service has been discontinued on the Shelby County Garbage Collection Service contract. Please place your recycle receptacle out on your regularly scheduled pickup date to have serviced. These receptacles will be serviced and removed by Waste Management teams.

Thank you for your patience during this transition of service.

Please visit Changes in Garbage Collection FAQs (PDF) and Waste/Recycle Information (PDF) for additional information and what to expect with the change.

• Waste Management Customer Service contact number - 1-800-607-9509.
• If you have additional questions or problems, please contact Shelby County Environmental Services at (205) 669-3737.