To start water service, submit a Water User's Agreement Online.For same day service, you must come to the Water Services Office prior to 2:00pm.
Customer Service Office is now located at:Shelby County Building (within the License Office)19220 Hwy 280 East, Suite 101, Birmingham, AL 35242
E-mail: firstname.lastname@example.orgPhone: (205) 678-2818
To view your account or make a payment, please click here.
For water services at an existing meter, the owner or owner's executor must sign a water user agreement and provide the following:
Contact the Customer Service Office to schedule an appointment or for more information.
Pay Bill by Phone:866-419-2896(Have Customer and Pin Number Ready)